Problematic operating systems

The following operating system versions, both iOS, Android and Windows are known to be problematic, not only for our App but for most others too. We recommend you upgrade your operating system to improve your experience of using our App as well as the general overall performance of your device (in the case of Windows 8.x to 10 upgrades, internal web cam issues can be rectified using an external camera or improving memory and/or processing speed).


  • 9.3.3
  • 10.0.0
  • 10.0.1
  • 10.0.2
  • 10.0.3
  • 10.1
  • 10.1.1
  • KitKat 4.4.x
  • Devices upgraded form Windows 8.x to Windows 10 with low specification e.g. low RAM, low processor.
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