Check for system updates

System updates can provide improvements that may fix your issue. To check for and install system updates: 

• Open the main Settings App on your device.
• Under "System", touch About Phone or About Tablet> System Updates > Check Now.
• If a system update is available, touch Install. You might need to restart your device to complete the update. If a system update is not available, the screen will say “Your system is up to date”.