General

Introduction

• Welcome to your Help Centre!
• Why video interviewing?
• Who are we?
• Getting Started

Candidates

FAQs

• What should I wear?
• What else can I do to help me prepare for my interview?
• If I make a mistake when answering a question, can I try again?

Troubleshooting

• General Guidelines and Troubleshooting

Online Rooms

FAQs

• Meeting Room Fact Sheet

Admin

Reporting

• What can it do?
• What permission level do you need to be to have this feature?

Managing Accounts

• Sub accounts and Rules
• Branding and White labelling

Managing Roles

• Creating or Editing a Role
• Video Library
• Clone
• Invite Candidates
• Delete a Role

Managing Users

• Managing Users
• Permissions
• Forgotten Password

Reviewing

• How do I review an interview?
• What do recruiters need to review video interviews?
• Can I view the interview in full screen?
• What are question ratings?
• What is the overall rating?
• What are notes?

See all 11 articles

Shortlisting and Workflow

• How do I view my shortlist?
• How do I shortlist a candidate?
• Rejecting Candidates
• Can I change the status once I have shortlisted a candidate?
• How do I search?
• How do I filter?

See all 8 articles