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General

Introduction

  • Welcome to your Help Centre!
  • Why video interviewing?
  • Who are we?
  • Getting Started

Candidates

FAQs

  • What should I wear?
  • What else can I do to help me prepare for my interview?
  • If I make a mistake when answering a question, can I try again?

Troubleshooting

  • General Guidelines and Troubleshooting

Online Rooms

FAQs

  • Meeting Room Fact Sheet

Admin

Reporting

  • What can it do?
  • What permission level do you need to be to have this feature?

Managing Accounts

  • Sub accounts and Rules
  • Branding and White labelling

Managing Roles

  • Creating or Editing a Role
  • Video Library
  • Clone
  • Invite Candidates
  • Delete a Role

Managing Users

  • Managing Users
  • Permissions
  • Forgotten Password

Reviewing

  • How do I review an interview?
  • What do recruiters need to review video interviews?
  • Can I view the interview in full screen?
  • What are question ratings?
  • What is the overall rating?
  • What are notes?
See all 11 articles

Shortlisting and Workflow

  • How do I view my shortlist?
  • How do I shortlist a candidate?
  • Rejecting Candidates
  • Can I change the status once I have shortlisted a candidate?
  • How do I search?
  • How do I filter?
See all 8 articles